Patient Service Coordinator
Park Medical Associates Park Medical Associates Lutherville-Timonium, MD Lutherville-Timonium, MD Full-time Full-time $19 - $21 an hour $19 - $21 an hour 5 days ago 5 days ago 5 days ago Patient Service Coordinator Position for Primary Care Hours:
8:
00am - 4:
00pm Position Type:
Full Time 37.
5 hours Roles and
Responsibilities:
The Patient Service Coordinator coordinates activities and all administrative tasks for patients and their designated physicians.
This position requires initial and follow-up care coordination within a multifaceted clinical office.
This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.
Professionally and efficiently answer phone calls, schedule appointments, and call patients Greet all patients and visitors in a prompt and courteous manner Responsible for loading or confirming insurance, demographic, and pharmacy information into the EMR system Provide administrative support to one or more physician Provide administrative support for medical matters on behalf of the physician Provide quality service and support in a variety of areas which may include, but is not limited to, scheduling, registration, and care coordination Schedule and coordinate referrals, prescription refills, and lab testing for patients.
Provide instructions to patients on pretesting procedures and preparing paperwork as needed Provide quality support and assistance to patients accessing EMR Portal and explain portal messaging Enter daily charges accurately and punctually Responsible for collecting copays and outstanding balances from patients Responsible for managing all documents by scanning, filing, faxing, and uploading during each patient check-in Responsible for maintaining a neat and organized work area Provide backup support or leave coverage to other patient service coordinators Other duties as assigned by management or physicians Qualifications and Educational Requirements:
High School Diploma Minimum of two-year work experience in a medical office Comprehensive knowledge of medical terminology required Comprehensive knowledge of insurance terminology and insurance plans required Customer service skills required Computer and Technology Skills required Organizational Skills and proofreading skills required Proves stability in previous positions Demonstrated ability for self-direction, initiation, and handling of multiple tasks required Demonstrated ability to work independently and as part of a team required Prior eClinicalWorks experience is preferred Prior EPIC experience is preferred Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour
Benefits:
401(k) Health insurance Paid time off Schedule:
8 hour shift Work setting:
In-person Ability to commute/relocate:
Lutherville-Timonium, MD 21093:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Medical office:
2 years (Required) Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
8:
00am - 4:
00pm Position Type:
Full Time 37.
5 hours Roles and
Responsibilities:
The Patient Service Coordinator coordinates activities and all administrative tasks for patients and their designated physicians.
This position requires initial and follow-up care coordination within a multifaceted clinical office.
This position requires the candidate to regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.
Professionally and efficiently answer phone calls, schedule appointments, and call patients Greet all patients and visitors in a prompt and courteous manner Responsible for loading or confirming insurance, demographic, and pharmacy information into the EMR system Provide administrative support to one or more physician Provide administrative support for medical matters on behalf of the physician Provide quality service and support in a variety of areas which may include, but is not limited to, scheduling, registration, and care coordination Schedule and coordinate referrals, prescription refills, and lab testing for patients.
Provide instructions to patients on pretesting procedures and preparing paperwork as needed Provide quality support and assistance to patients accessing EMR Portal and explain portal messaging Enter daily charges accurately and punctually Responsible for collecting copays and outstanding balances from patients Responsible for managing all documents by scanning, filing, faxing, and uploading during each patient check-in Responsible for maintaining a neat and organized work area Provide backup support or leave coverage to other patient service coordinators Other duties as assigned by management or physicians Qualifications and Educational Requirements:
High School Diploma Minimum of two-year work experience in a medical office Comprehensive knowledge of medical terminology required Comprehensive knowledge of insurance terminology and insurance plans required Customer service skills required Computer and Technology Skills required Organizational Skills and proofreading skills required Proves stability in previous positions Demonstrated ability for self-direction, initiation, and handling of multiple tasks required Demonstrated ability to work independently and as part of a team required Prior eClinicalWorks experience is preferred Prior EPIC experience is preferred Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour
Benefits:
401(k) Health insurance Paid time off Schedule:
8 hour shift Work setting:
In-person Ability to commute/relocate:
Lutherville-Timonium, MD 21093:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Medical office:
2 years (Required) Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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