Client Services Representative Community, Social Services & Nonprofit - Chase, MD at Geebo

Client Services Representative

Our company has an immediate opening for a Client Services Representative for our client located in Baltimore.
Job Description:
The position of Client Services Representative entails being the primary customer support for our team.
Success in this position demands outstanding reliability and follow-through and requires excellent communication skills, active listening skills, efficient problem-solving and troubleshooting skills, the ability to delegate effectively, and excellent organizational skills.
The ideal candidate will be a highly self-motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.
Responsibilities:
The Client Services Representative will work on a telecommunications campaign and assist in the promotion and selling of products and services newly available to the Baltimore territory Problem Resolution:
A big part of maintaining relationships with existing customers includes problem-solving by the Client Services Representative Responsiveness:
The Client Services Representative will provide responsive and timely direct support.
The Client Services Representative will personally act as the single, point-of-contact for any customer or account issues
Qualifications:
High School Diploma or GED required; College degree or equivalent experience preferred.
Multi-task and prioritize required.
Ability to handle multiple projects/tasks at a time.
Excellent oral and written communications skills, particularly in a phone or email context Strong communication skills and basic computer knowledge #LI-Onsite Recommended Skills Active Listening Communication Coordinating Creativity Customer Service Delegation Skills Estimated Salary: $20 to $28 per hour based on qualifications.

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